Records Storage Facilities
At ADS, our client’s security and anonymity is our main objective. We have taken every precaution to ensure that our facility is protected against burglary, fire and natural disaster. ADS currently operates in 80,000 square feet of records management warehousing that has been engineered and designed for the specific purpose. The facilities are all equipped with state of the art intrusion protection systems as well as 24 hour closed circuit television. In order to enter the facility one must check in with the front office and receive a visitor pass. There is no unauthorized access to the property. At ADS, we own our facilities and equipment, allowing us to fully customize operations to suit our customer’s requests, as well as eliminating the possibility of eviction. We also offer a comfortable customer viewing room equipped with all of the office necessities including internet, faxes, telephone and copy machines.
Inventory control system:
ADS utilizes industry leading records management inventory software. This method of inventorying allows us to operate with 100% accuracy and maintain a transaction log of every movement that takes place in our system. Every container is barcoded with a unique control number and scanned to a location on a rack. ADS clients can manage their account, view item history, as well as order supplies and items via our online customer access program. Our couriers utilize wireless scanners and printers to track information during route operations, and provide customers with receipts and electronic signatures. With ADS, we can monitor all of your vital information down to a piece of paper through our secure inventory control system.
Customer Service
Our customer service representatives and staff members understand that quality communication is what promotes a healthy business relationship. With ADS you are more than number, we take pride helping our customers succeed in our community. Your information is available 24 hours a day, 7 days a week. In the event of an emergency we can have your information to your doorstep within 1 hour, guaranteed. Flexibility, reliability and care are what separate us from our competition.